jayan_na | India Consumer Forum

Complaint regrding refund due from airlines

I the undersigned had booked the flight ticket for visiting Bangalore from Ahmedabad on 21st March, 2020 and return on 28th March, 2020 with 5 person for which I had paid an amount of Rs,27,370/-. Due to CORONA the flights was suppose to cancel and as per information received through the Government had taken the …

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Refund from Air Asia for damaged luggage : Mr. Vipul Chandak of Pali, Rajasthan had transported his newly purchased Microwave Oven by Air Asia flight I5-1728 on 08-11-2018 from Bangalore to Jaipur. He had paid Rs.1600/- for the said luggage and had also enquired with the Air Asia support staff on the feasibility of transporting this luggage containing microwave oven which the customer had clearly marked ‘Fragile’. Upon arriving at the destination airport i.e. Jaipur, customer received the bag… Read more Vipul Chandak, Pali, Rajasthan

Refund from Rediff.com shopping portal: Rs. 499/- : Avinash Singh, Katwaria Sarai, New Delhi, Email: avinash.27cool(at)gmail.com ordered an electronic equipment (Rechargeable Hair Beard Trimmer) on 20-02-12013 from Rediff Shopping. The product turned out to be defective and not matching with the product in outer cover pack. He was asked by Rediff to return the product to the seller produce Courier Receipt of delivery. He was in continuous touch with Rediff to resolve the issue but Rediff too… Read more Rediff.com Shopping - 26.03.2013

Refund from Ebay for sending defective book – Rs.1690/-: Manoj Kumar Gupta of Ramamurthy Nagar, Bangalore, Karnatka (Email: xmgupta(at)gmail.com) purchased a book woth of 1690/- rupees on 18th throgh ebay & received the same on 2nd Nov 2012 in which 20-30 pages are blur and not readable. So he raised a complaint with ebay who said they would return the money. Then they called the customer on 9th Nov saying that the seller says the book was of good quality and no calim can be entertained. Sinc… Read more Ebay

Complaint against Syberplace – Rs.7,999/-: Mrs. Sugi Jose of Rt nagar, Bangalore, Karnataka had placed an order with Syberplace on 07-03-2016 for a smartphone. However, she neither got the phone nor refund and there was no communication from Syberplace. Mrs. Jose posted her complaint with ICF on 24-03-2016 and the matter was taken up Syberplace. After much persuasion and guidance from ICF, the customer got post-dated cheque for refund together with interest. - Mrs. Sugi Jose, Bangalore, Karnataka

Non-processing of order by Apollo Pharmacy Rs.999/- : Raja of Trichy, Tamilnadu (raja.5556[at]yahoo.co.in) ordered products with apollo pharmacy on 23st october 2013 (order no # AP18061) and paid Rs.999. However even after two weeks the order was not processed. He posted his complaint with ICF on 04-11-2013 and his issue was resolved on 05-11-2013. Trichy, Tamilnadu

Refund from IndiaTimes shopping – Rs.8,590/- : Mr. Nilay Nandy Majumdar ordered one Microsoft Lumia 535 from Indiatimes Shopping on 01-01-2015 vide order No.3004091356 at Indiatimes by paying full amount of Rs.8590/-. At the time of order expected date of delivery was 7th Jan 2015 but after confirmation of my order the delivery date changed to 19th Jan 2015. But even after two weeks he did not receive the product. He wanted to cancel the order get refund but the customer care were not supportive… Read more Nilay Nandy Majumdar, North 24 Parganas, West Bengal

Complaint against Make My Trip for refund delayed for more than six months – Rs.9,993/-: Claudia Jones of Goa (happyecoclaudia(at)yahoo.co.uk) had to cancel a flight to Thailand on 30-04-2009 that was booked through Make My Trip. She was assured that she would receive a full refund. She did not get the refund even after six(6) months. She posted her complaint in ICF on 1.11.2009 and ICF submitted the complaint to Make My Trip. Ms. Claudia Jones got her full refund on 08-11-2009. Makemytrip - 09.11.2009

Refund from PayTM – Rs.14,995/- : Javed Akhtar of Kota 324005, Rajasthan had ordered “Casio G-Shock GG-1000-1A3DR(G662) Analog digital watch for men” from paytm on 01-11-2017. Order was of worth 14995. However, he received a different watch on November 3. He raised return request on same day but there was no reply from Paytm for long time. After many days suddenly Paytm replied that the return request is rejected. Mr. Akhtar posted his complaint with ICF 07-12-2017 and the matter was taken up w… Read more Javed Akhtar, Kota, Rajasthan

Refund from Go Ibibo / Spicejet – Rs.12,294/-: Mr. Paramjeet Ganguly of Bangalore had booked a flight ticket on Spicejet through GoIbibo which was cancelled due to covid. The the Airlines confirmed refund to Go Ibibo the customer did not get refund from GoIbibo. Mr. Ganguly posted his complaint with ICF on 15-12-2020 and the matter was taken up Go Ibibo. After follow-ups, the customer got refund by 4-01-2021. Bangalore Urban 560037, Karnataka

Refund from Snapdeal – Rs.22,000/-: Mr. Salil Tripathi of Chinchwad, Pune 411019 (Email: saliltripathi.8889[@]outlook.com) ordered an Iphone4 with snapdeal.com on 12th Nov 2014. The product was not delivered even after two weeks and he neither got refund. He was given a wrong AWB bluedart tracking no. He posted his complaint with ICD on 25-11-2014 and the matter was taken up with Snapdeal. He got his money back by 4-12-2014. Salil Tripathi, Pune, Maharashtra

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