Complain regarding ASUS Product, Service Support – India Consumer Forum
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Complain regarding ASUS Product, Service Support

I bought two ASUS’s laptops for programming purpose that cost me around 1.20 Lacs each. Laptops are 2.8 GHz and Hyper Boost to 3.4 GHz.

I’ve raised the complaint to ASUS that “During operating the laptop with charging adaptor we are receiving 2.8-3.4 GHz performance but without charging adaptor the CPU frequency drops to only 0.8 GHz which is not acceptable.
In reply, they have tested the laptops with their guidelines and TSD suggestions. That absolutely bullshit for this issue as they are unable to reproduce this issue. at last, they said that does not accept for the refund as well as replace the machine instead they suggest to use laptops with charging adaptors only.

Now if I’ve to plugin charging adaptors for the all-day why should I bought laptops.

Vivek Buddhadev
Ahmedabad 380015, Gujarat

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