Complaint against Pepperfry for not giving refund

Complaint against Pepperfry for not giving refund

I have purchased one dressing table from pepperfry lucknow shop. It got defected so I raised complain, they send one engineer to repair but engineer told it is irreparable Hence company will replace or do refund. i called to customer care and mailed also many time tweeted also many times but still getting no reply.
They are just selling products and not giving any services as it was 1 year warranty but they are not replying or refunding.kindly help me out in this
Company name is pepperfry , invoice enclosed

Lucknow 226010, Uttar Pradesh

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