Complaint regarding non-delivery of PAN card

I want to register complaint against VELEX LOGISTICS PVT LTD. AS per NSDL officail, my wife pan card was delivered on 11 th Feb 2020. However i have not received my card neither the person to whom the courier status say deliver exist in my locality. Also the all customer care numbers are unreachable or invalid.
my consignment number is 23309150349.

Jitendra Kumar
Meerut
Email: jxxxxxxxxxxxxxx5@gmail.com



4 comments

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    • Anu kumawat on 16/02/2020 at 9:41 am

    VELEX AWD 23309976786
    Expected del.date
    2/2/20

    But receive my pan card

    • NSDL eGovernance Infrastructure Limited on 28/02/2020 at 12:59 pm

    As informed by the courier team, the PAN card has been delivered and the confirmation has been received for receipt of the PAN Card.

    • NSDL eGovernance Infrastructure Limited on 28/02/2020 at 1:02 pm

    Dear Anu Kumawat,

    As informed by the courier team, your PAN Card has been delivered and confirmation has been received for receipt of PAN Card

    • NSDL e-Governance Infrastructure on 04/03/2020 at 3:18 pm

    As per the telephonic discussion with our representative, your grievance has been resolved. Thanks for approaching and interacting with NSDL e-Governance. For any further clarification you may write us at Customerservice@nsdl.co.in

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