Compliant against Velex courier service for not delivering PAN card

I have applied for pancard. And that has dispatched throught velex courier service when i tried to check the status of my delivery it has shown that they dont have service in that area of my address given. Even i also tried to contact them but no body responded to me. And after so many days they had picked my call and said that my courier has gone back because of delay. and i again tried to see my pancard status at official website. here also problem with courier service. In that status courier service has noted that my address is wrong. but actually my address is correct moreover they dont have service in that area. so please take action against that courier service. I has faced problems because only of this courier service. And i want to people dont get suffer because of this worst courier service. My AWB no: 23303823122 which has my velex courier

Panthangi Anil Kumar
Kodad 50206, Telangana

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