I purchased furniture worth 15K from Snapdeal. First i had to followup to get is assembled and when atlast the person came half of the goods was damaged. he left keeping half assembled goods telling it will be picked as it is. Now i am following up for last 2 months to get this returned and get the amount refunded.
Courier are coming and going saying they cannot take this and if we want we have to re-pack everything and give it to them. We said we are ready for that but for that they want us in specific material etc. This was advised when only ladies are available in home and this guy will stand outside waiting for this. How human !!!!!!!!!!!!!!!!!!!!!!!
Sreeja Deepu
Thudiyallur, Coimbatore 641017, Tamil Nadu
Email: dxxxxxxxxx9@gmail.com
2 comments
Dear sreeja,
Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.
Regards,
Team Snapdeal
Hi sreeja,
Hope you are doing good.
We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.
Thanks,
Team Snapdeal