Delay in Daiwa Smart TV repair by Future Generali

In Last month on 11th July’20, My Daiwa LED Smart Tv (49 Inch), Model-4K-D50UVC6N  stopped working.

I register my complaint to the insurance company “FUTURE GENERALI INDIA INSURANCE COMPANY LTD” Toll Free no 1800-102-7437, email- LWG FGI.EW . And shared all documents related to policy of extended warranty.

They scheduled  a technician visit and on 16th July’20 technician take my LED TV along with remote to service center for repair also take 500rs for travelling charges.

Till today i have raise multiple calls and mail to Future Generali and local Service Vendor ( Shiv Shakti Enterprises)  for product inquiry they ignored my calls and not telling about my products status.

Its almost a month by chasing them but no information yet.

Please help.

Praveen
Delhi 110094, New Delhi
Email: pxxxxxxxxxxx9@gmail.com



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