Online fraud sales by instagram channel - India Consumer Forum

Online fraud sales by instagram channel

I am writing to express my dissatisfaction with a recent purchase made from an online Instagram shop. On [04/02/2024], I ordered a pair of shoes advertised on their profile. However, upon receiving the product, I discovered that it was not as described. Instead of the expected quality footwear, I received ordinary shoes of significantly lower value.
Despite my attempts to contact the seller regarding this issue, I have not received any response. It is evident that I have been a victim of misrepresentation and a scam.
I am deeply disappointed by this experience and seek your assistance in addressing the matter. I urge you to investigate this fraudulent activity and take appropriate action against the seller. Additionally, I request guidance on how to proceed with seeking a refund or resolution for this fraudulent transaction.
Ritik
Bangalore 560068, Karnataka
Email: rxxxxxxxxe@gmail.com


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