Amazon | India Consumer Forum - Part 16

Tag: Amazon

Received an old laptop from Amazon vendor

I purchased a Lenovo laptop whose description is in the attachment from amazon on 13th Oct, the product was delivered on 15th Oct. using the laptop in 2-3 days i started facing battery lagging issues and also notice that the 1 year warranty of the laptop had already begun in Aug 2018. i was furious …

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Amazon courier returned product without delivering

I have ordered Mi 6Pro from Amazon in there exchange offer for my wife on Karwachauth as gift . Online order was successful i received message that the packet will be delivered on 29th October. on said date again received a message with OTP and courier boys phone number. on delivery day courier boy called …

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Defective phone received from Amazon, no replacement given

I had ordered oneplus 6 on 10th October,2018, received it on 12th October and the phone was defective, it just became dead after 10days. I raised a replacement request on the 10th day as Amazon provides 10days replacement policy. I called then the customer representative said technician visit will happen in a couple of days …

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Complaint regarding return policy of Amazon

I ve purchased a sony cyber shot DSC H300 camara on 10th oct from Amazon but i got outdated product & i didn’t get the quality & performance as i accepted & therefore i applied for return within limit which is till 27th oct but the customer service representative said that this policy is not …

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Complaint regarding poor customer support from Amazon

I, would like to lodge a complaint against amazon india. Few months back i have ordered room gravity wood wheel barrow (76.2 cm x 35.56 cm x 33.02 cm, brown), when i received the item it was broken and damaged. Moreover the size of the item is very small. The amazon india did not mentioned …

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Complaint regarding Airtel recharge through Amazon pay

Recharge with AmazonPay. Value: 198 I used Amazonpay to recharge my airtel Prepaid. I got message that Recharge is successful with a reference number. But money never credited to my airtel. I called Amazon customer care, they say transaction is successful from Amazon, they cant help me further. I have to resolve the issue with …

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Complaint regarding Amazon product delivery

I had placed an order for product on Amazon on 22nd August 2018. While buying it was showing it will be delivered on 24th August 2018. I got msg. mentioning contact number of Amazon agent who is out for delivery of my product. When I called him , he said he’s on leave and some …

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