I lost my internet connection on 23/03/2020 because the cable was cut by the ACT technical team due to junction box issue so, i raised a ticket on the same day at 10:00AM n got a reply saying it ll be resolved by 6:00PM on same day but, till date they haven’t fixed it & …
Tag: Broadband complaints
Hathway connection not installed after making Payment
I would like to bring your notice that last Saturday dated 21st March 2020 I have requested Hathway to install broadband at the Speed of 100 MBPS and Salesperson whose name is Mxxxxk told me if I would make online payment then it would be installed on same day by evening . So I did …
Unfair charges by ACT Broadband for shifting connection
I have asked for shifting broadband connection from my present address to a villa next door, 10 meters away. I have to vacate present villa by 28th Feb and your Helpline says I will be charged Rs 3000 which is preposterous. Date of ACT action was not confirmed. I did not pay anything like that …
Non resolution of service issue by ACT Fibernet
I raised a complaint with ACT Fibernet regarding my internet connection. It had stopped working. It has been more than a week (Service request raised with ACT on 31st Jan 2020) and is still not resolved. Till now nearly 3 technicians have visited and all have given different reasons for the problem. 1 said it …
Act Fibernet not providing connection after payment
Internet Connection not given even after payment. Value: 1301. I enquired for the internet connection from Act Fibernet Hyderabad, they came the same day and completed the formalities, took the amount but did not give me connection and now it has been 8 days no one is picking up the call, neither the customer care is helping, …
Regarding refund from ACT Fibernet
On August 16th 2019 I have applied for new internet connection from ACT fibernet and made payment for their 6 months plan, initially I was promised that the connection will be provided within one day but it didnt. Despite of informing about my urgency and need of internet they didnt event responded, everytime when I …
Regarding Internet Service provider GBPS service
I am from Pune few months back I subscribed to an internet connection from GBPS Office No. 1, Viman Nagar, Pune, Maharashtra 411014. Since then I have never got consistent internet service I have to complain them every 4 to 7 days for disconnected internet.. There is no improvement till now and it’s more 4 …
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