Jio | India Consumer Forum - Part 6

Tag: Jio

JIO SIM deactivated and number sold to another user

This is a about my how chaotic and irresponsible experience with jio services. What has happened with me is not just monetary loss but also mockery of trust and a breach of their own service policy which says connection will get terminated only 90 days after last pack expires. I have been a user of …

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Jio Diwali Dhana dhan plan override the previous plan

I have ported my mobile number 9xxxxxxxxx3 to jio on 05 October 2017 with 498 recharge then i got unlimited plan till 28 December 2017 validity. Now today on 14 October 2017 I have also Recharged with 399 to avail diwali dhan offer for three months. After recharge i have activated that offer today before …

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JIO recharge not effected from PhonePe App

On 11th October 2017 at around 6:30 PM i recahrged my jio number with the phone pe app and have not received any recharge till now even after 42 hours. Money was deducted immediately after the process. despite of my complaint for the same in the app I’ve not received any response from them towards …

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Complaint regarding Jio recharge

I want to register a complaint against reliance Jio for overcharging me, When I opened my jio app they displayed plan Rs 399 which included 1gb data per day, unlimited voice calls etc. I recharged it, when I called customer care they said I is activated, and it is a prepaid offer, I said why …

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Regarding JIO calls quality

Whenever I make a call from my JIO number, the person on the other side of the call says my voice is constantly breaking and that they are not able to hear me. This has been happening since I recharged. When I called JIO customer care, they told me it was because of the high …

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JIO booking failed but amount debited from bank account

It is to your notice that on 24 August 2017, I had I booked Jio phone and submiited fee Rs. 500/- online through my mobile no. 8xxxxxxxx1. OBC Bank Debit Card. The booking was failed due to some technical reason (failed Ref No. PRCR/78001837/723614606641/4357085001006008) dated 24th August, 2017. My money was debited despite the booking …

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After recharge of Rs.399 not able make call on JIO

Good morning, on my jio number I received twice one message due to high voice call/miss use/ telemarketing your number going to disconnect after that when I was spoke to customers care supervisor regarding this they suggest me, may be by mistake it’s happened. So u can continue your service. After that I did my …

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