Refund from Snapdeal – Rs.440: Ms. Shikha Tripathi of Mumbai 400022, Maharashtra ordered a saree and received an empty plastic bag with nothing inside. She registered her complaint with Snapdeal and also requested return. However, Snapdeal refused customer’s complaint by telling the the account would be suspended. Customer posted her complaint with ICF on 31-07-2017 and the matter was taken up with Snapdeal. After several follow-ups the customer finally got her refund by 18/08.
Mumbai 400022, Maharashtra
Refund from Makemytrip – Rs.11,000/- : Ms. Shrawani silwal of Bangalore booked Spicejet flight for 9thJan 2015. However, the flight was non operational and the booking for both ways got cancelled. Even after a month she did not get refund from Makemytrip or Spicejet. She posted her complaint with ICF on 08-03-2015 and the matter was taken up with MMT. After follow-ups the customer got her money by 12-03-2015.
Shrawani Silwal, Bangalore
Complaint against Nownaukri – Rs.117,000/- : Mr. Vipin of Chennai 600077, Tamil Nadu was misled into paying a total sum of Rs.117,000/- to nownaukri.com against job offers. However, Mr. Vipin later realised that the offers were not genuine and the company was not fulfilling their promises. He therefore asked for cancellation of the services and sought refund. However, nownaukri did not pay heed to his request and were giving excuses. Mr. Vipin posted his complaint with ICF on 29-12-2015 and the …
- Mr. V.V.Vipin, Chennai
Complaint regarding Vox heater brought through Ebay.in:
NAINESH KAPADIA, Gangotri Soc, behind gandhi kutir, Gujarat (naineshkapadiaisavailable(at)gmail.com) purchased one Vox heater through Ebay.in. Upon receipt he found the appliance was of poor quality with broken parts inside. His complaints to Ebay went in vain and he posted his complaint with ICF on 26-01-2013. The matter was finally resolved by way of refund on or about 04-03-2013.
Ebay.in - 04.03.2013
Complaint regarding ICICI Bank credit card settlement:
Mr. Umesh Yawalkar of Pune(info(at)smrtec.com) had posted a complaint with the Forum in connection with his dispute with ICICI Bank credit card account. He had also complained about false commitment given by ICICI collection agency Ganaraj Services Pune that their representative collected a payment of RS. 15000/- from Mr Yawalkar against settlement of his credit card account and the card account was supposed to be settled for Rs. 45000/-…
ICICI Bank - 30.06.2010
Refund from GoIbibo – Rs.1,145/-: Sudeshna Basu Mallick of Balanagar, Hyderabad, AP (sude.basu[@]gmail.com) had booked a Deluxe Non AC Room for her parents Hotel Kinnera Comforts at goibibo.com on November 8th. However when her parents went to check in they were told they had to pay Rs 1145 extra as the booking was done in November at a rebate but in December the rates have risen. Her father was forced to pay the extra amount and GoIbibo were not willing to compensate for the excess amount. Ms. …
Sudeshna Basu Mallick, Balanagar, Hyderabad, AP
Refund from Snapdeal – Rs.4700/- : Mr. Abey K Baby of Kottayam 686605, Kerala purchased an Aquagrand water purifier from Snapdeal in September 2016. After delivery, Snapdeal said they will not arrange installation in Kerala. The vendor said that they will not service Kerala. When the customer raised the issue, he was asked to send the product back to Snapdeal. The customer sent back the product by incurring courier charges but did not receive refund from Snadeal. He posted his complaint with I…
Abe K Baby, Kottayam, Kerala
Refund from Air India Express – AED.4,290.91: Balaraman Karuvachal (balram_alhayat[at]yahoo.com) of Calicut, Kerala had cancelled two online air ticket bookings on 27-06-2013 as changing of route/sector facility not permitted by Air India Express. However, he did not get refund even after 45 days. He posted his complaint with ICF on 21-08-2013 and got his refund back on or about 26-08-2013.
Calicut, Vadakara, Kerala - 21.08.2013
Refund from Go Ibobo – Rs.9,197/- : Mr. Pankaj Bhan of Bangalore had booked Delhi to Bangalore ticket in the month of March 2014 for Rs. 11,000 and then cancelled it. However he did not get refund inspite of calling and emailing them so many times. They kept on telling that the same has been credited to Goibibo cash and can be adjusted against the next booking. Mr. Bhan posted his complaint with ICF on 06-06-2014 and the matter was taken up Go Ibibo. The customer finally got his refund to his ba…
Complaint against Big Bazaar – Product not available against order:
Mr. Arjun Ankathil (Email: ankathil.arjun(at)gmail.com) of Pune, Maharastra purchased a Whirlpool Splash washing machine from Big Bazaar Chinchwad on 11 June 2010. As the product was not available at that time, he placed an order for it and was promised a delivery for it within 10 days. On 23rd June 2010 Mr. Arjun was informed that the product cannot be delivered and he has to select some other product. His request to refund…
Big Bazar - 30.06.2012