We have been observing that some shopping malls charge for plastic carry bags on the pretext of the old practice based on Govt rules for plastic waste management. As per Rule 10 of The Plastic Waste (Management and Handling) Rules, 2011, no carry bags shall be made available free of cost by retailers to consumers. …
Many banks have been regularly educating their customers from time to time to make them aware of various types of online frauds. Cyber crimes, phishing and hacking can result in bank accounts getting compromised and customers may lose money due to fraudulent transactions. HDFC Bank, for instance, has recently advised its customer through a social …
If you have a grievance, approach the grievance cell of the insurance company first. If you are not happy with their solution, you can escalate the matter to IRDAI. If you are unhappy with your insurance company: >Approach the Grievance Redressal Officer of its branch or any other office that you deal with. Click here for …
Recently, the National Consumer Disputes Redressal Commission, Delhi (the Apex body for deciding consumer cases) upheld West Bengal State Consumer Disputes Redressal Commision’s order on Indigo to pay compensation for denying boarding of passenger who failed to produce copy of credit card used for booking while the passenger had used debit card to booking the …
In a consumer case (CC.No.1786/2014) filed in the Bengaluru District Consumer Forum (Additional District 4), the court has ordered in favour of State Bank of India denying the Complainant’s claim for compensation in a matter concerning non-receipt of cash during ATM withdrawal. The brief facts of the case of the Complainant are that, Complainant had …
The Ghaziabad District Consumer Forum has ordered the Easy Day Bharti Retail Ltd. to pay Rs.55,000/- as compensation to the Complainant Mr. Shashank Mishra in case No.433/15. The Case: Shashank Mishra vs. Bharti Retail Ltd., Ghaziabad, Bharti Enterprises Ltd., New Delhi Mr. Shashank Mishra had bought one Listerine brand mouthwash from Easy Day Retail Store …
Following the introduction of GST w.e.f 1 July, 2017, Railways have withdrawn the following facilities that were available to the passengers. 1. Combined Return Journey tickets are withdrawn. 2. Separate tickets for onward journey and return journey will be issued. 3. Circular journey tickets shall be discontinued. This was useful for the long distance travellers …
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