saurabh_pa18 | India Consumer Forum

Airtel not disconnecting 4G connection upon multiple requests

I had raised a disconnection request for my Airtel 4G dongle connection 97xxxxxxx2. It has been approximately 2 months now and Airtel hasn’t completed the disconnection process. In this duration, I have called Airtel customer care multiple times and every time I was assured that the disconnection will happen, but it didn’t. I have 2 …

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Refund from Flipkart – Rs.5,999/-: Mr. Dinga Sailo of Aizawl 796001, Mizoram ordered a mobile handset from Flipkart.com on 6th January 2015 for Rs.5999/-. When the parcel was deliver, he found journals and magazines instead of mobile device. He reported this to Flipkart but no steps were taken to resolve the issue. He posted his complaint with ICF on 24-01-2015 and the matter was taken up with Flipkart. The customer finally got his money back on 30-01-2015. Mr. Dinga Sailo, Aizawl 796001, Mizoram

Return of product by Zara.com – Rs.3,180/-: Ms. C Lalhmingsangi of Chanmari, Aizawl 796007, Mizoram ordered satin Court Shoe of Size-36 with from Zara.com/in by making a payment of Rs.3,180/-. The customer had returned the product as the size was small but the return was rejected by Zara. However, the customer did not get back the product even though the company had assured return of the product within 7 days. Customer posted her complaint with ICF on 17-01-2018 and the matter was taken up with… Read more Chanmari, Aizawl 796007, Mizoram

Claim settlement by Mediassist: Mr. Sudhir Bisht of NOIDA 201301, Uttar Pradesh was admitted into Max Super Speciality Hospital as per the doctor’s advice for blood transfusion due to severe anaemia. The patient had initially opted for cashless treatment and the initial request was approved by the TPA Mediassist. Since the discharge summary was already issued before the approval was received, the patient had paid the bill and opted to claim reimbursement. However, when the patient applied for re… Read more Sudhir Bisht, Noida, UP

Refund from Flipkart – Rs.249/-: Mr. Tapas Kar of Dum Dum, Kolkata, West Bengal (Email: tapaskar007@gmail.com) ordered “Karpine Flip Cover for Asus Zenfone 5 A501CG” from Flipkart.com on 13 September,2014. But he received a damaged product and was assured of refund by Flipkart. But the defective product was not picked up and no refund was made even after repeated requests. Mr. Kar posted his complaint with ICF on 27-09-2014 and finally got refund by 01-10-2014. Tapas Kar, Kolkata, West Bengal

Refund from Big Bazaar – Rs.16,089/-: Mr. Suresh Vishwanathan of Mumbai had purchased some goods from Big Bazaar, Nashik Road for an amount of Rs.16089/-. After purchase, his debit card was used to make the payment. At first instance POS machine did not respond and the card was used on another and the payment was made. However, Mr. Suresh was shocked to find that his account was debited twice for the same amount. He contacted Big Bazaar and SBI but he did not get his money back even after many… Read more Suresh Vishwanathan, Mumbai

Refund from Snapdeal – Rs.10,000/- : Mr. Kakarla Chandra Shekar, Kadapa Dist, Proddatur, AP 516360 had returned WYBER TV to Snapdeal on 28-02-2017 by incurring courier charges, as wrong product was delivered. The customer did not get refund and he posted his complaint with ICF on 08-03-2017 and the matter was taken up with Snapdeal. The customer finally got his money back by 28-03-2017. K. Chandra Shekar, Kadapa Dist, Proddatur, AP 516360

Refund from Naaptol – Rs.4,373/- : Abhishek Pandey of ChanndaNagar, Andhra Pradesh (Email: itsmeabhishekpandey[at]gmail.com) had placed an order with Naaptol on 28-04-2013 for Ultimate Sofa cum bed. The product delivered to him was defective and upon a complaint from Mr. Pandey Naaptol replaced the product with another piece. However, the replacement product was also defective. As a consequence, Mr. Pandey sought refund but Naaptol refused the same. He posted his complaint with ICF on 10-06-… Read more ChanndaNagar, Andhra Pradesh - 20.06.2013

Refund from Ebay – Rs.1,766/- : Mr. Kumar of Ahmedabad, Gujarat (Email: kumar6810[at]gmail.com purchased one Multi Sewing Machine on 13.01.2013. But the item was not delivered. He registered a complaint with Ebay but even after 45 days it was not resolved. He posted his complaint with ICF on 05-05-2013. After pursuing the matter with Ebay, Mr. Kumar got his refund on or about 18-05-2013. Ahmedabad, Gujarat - 20.05.2013

Refund from fake job site – Rs.2999/-: Mrs. Bhanu Araballi of Vijayanagar, Bangalore 560040, Karnataka paid money to Indeed job site for a job in TCS for the post of Assistant Manager Content Management. However, the job site did not provide any service and collected more money from the customer. Mrs. Bhanu Araballi submitted her complaint with ICF on 03-10-2019 and ICF guided her on various steps to recover money. Vijayanagar, Bangalore 560040, Karnataka

Complaint against Nivea Soft Cream – Rs.1,529/-: Mrs. Rekha Goyal of Nangal, Punjab (goyal1961@yahoo.co.in) had posted a complaint with ICF on 02-12-2009 with regard to Nivea Soft Cream purchased from the local market. She had stated that her faced swelled on using the cream and she incurred Rs.1,529/- for treatment. ICF submitted the claim to Nivea and on 11-01-2010 Mrs. Rekha Goyal has confirmed that she got refund of cost of nivea soft and medical expenses. Nivea - 11.01.2010

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