soumava_ba | India Consumer Forum

Double payment collected by Uber driver, no action on driver

I was travelling in uber cab on the eve of independence day. I was bound for a drop to my location from Bengaluru airport. The drop was paid with paytm, however on drop my driver told me that the paytm service is down and you have to pay by cash, I did the same, but …

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Refund from Snapdeal – Rs. 849/-: Mr. Sandeep Gupta, Ballia, UP had purchased USB power bank from Snapdeal for Rs. 849.00 but it turned out to be defective. This order was returned back to Snapdeal on 10 Jan 2017 but there was no refund of money was done from Snapdeal side. Mr. Gupta posted his complaint at ICF on 01-02-2017 and got his refund by 03-02-2017. Sandeep Gupta, Ballia, UP

Refund from Snapdeal – Rs.33,399/- : Mr. Raju Saha of Islampur, Uttar Dinajpur, West Bengal 733202 had purchased a Micromax TV from Snapdeal and the same was delivered on 24-06-2016. However, the product had defects and, as per instructions from Snapdeal, Mr. Saha had returned the product on 29-09-2016. Even after receiving the TV on 09-07-2016, Snapdeal did not refund the money. Mr. Saha posted his complaint with ICF on 24-09-2016 and the matter was taken up with Snapdeal. After continuous fol… Read more Raju Saha, Islampur, Uttar Dinajpur, WB

Complaint against ICICI Prudential Policy: Mr. Purushotam Yadav of Rewari, Haryana (Email: purukmr(at)yahoo.com) had taken a policy on 26-03-2010 by making a deposit of Rs.30,000/- at the insistence of ICICI’s marketing personnel and he was assured mediclaim coverage, bonus commission, cash back and other benefits. After making the payment he had left for Oman and had tried to contact ICICI with regard to the said policy but did not get any response. Following his return to India, on check… Read more ICICI Prudential - 10.08.2010

Refund from Makemytrip – Rs.11,000/- : Ms. Shrawani silwal of Bangalore booked Spicejet flight for 9thJan 2015. However, the flight was non operational and the booking for both ways got cancelled. Even after a month she did not get refund from Makemytrip or Spicejet. She posted her complaint with ICF on 08-03-2015 and the matter was taken up with MMT. After follow-ups the customer got her money by 12-03-2015. Shrawani Silwal, Bangalore

Hospital Cash claim rejected by Royal Sundaram: Mr. Ashish Saxena of Indore (Email: monikaakskwr(at)gmail.com) had taken Hospital cash Insurance from Royal Sundaram for him and his wife. His wife admited in hospital referred by the attending doctor. Royal sundaram rejected his Hospital Claim saying that their doctor panel thought that there was no need to admit in Hospital. Mr Ashish posted his complaint in ICF on 20-10-2009 and his claim was settled by Royal Sundaram promptly by 24-10-2009. Read more Royal Sundaram - 24.10.2009

Complaint against Yatra.com for refund – Rs.2,428/-: Ms. Indirani Rao of Mumbai had booked a ticket on GoAir from Mumbai to New Delhi through Yatra.com. After the payment was made, she was advised by Yatra.com that the booking was unsuccessful as no tickets were available. Ms Rao called up the agency to complain, and was assured that the money would be refunded in a week’s time. However, she did not receive the refund till 18-07-2009 when she posted a complaint with the Forum. The Forum app… Read more Indrani Rao, Mumbai

Refund of flight booking amount from Travolook – Rs.4959/-: Mr, Robert Antony of Chennai 600024, Tamil Nadu booked Indigo airlines ticket on 5th April 2021 in Travolook website and got a message that booking is in progress and will be confirmed within 30 min. However, he received an email stating booking is cancelled due to fare expiry. Since the customer did not receive refund he posted his complaint with ICF on 6/4/21 and the matter was taken up with Travolook. Mr. Antony received refund by … Read more Chennai 600024, Tamil Nadu

Non-delivery by industrybuying.com – Rs.1,833/-: Mr. Ankur Saraf of Indore, Madhya Pradesh ordered Sony Headphones MDR450AP from the site industrybuying.com on 16-08-2015. Since then the company did not provide any kind of confirmation regarding Shipping or Delivery details either on cellphone or on mails. The company was not responding. Mr. Saraf posted his complaint with ICF on 18-08-2015 and the same was taken up with the Company and Mr. Saraf got the product by 26-08-2015. Ankur Saraf, Indore, Madhya Pradesh

Refund from Amante Lingerie – Rs.1,148/-: Ms. Akanksha Singh of Jankipuram, Lucknow 226021 placed an order on www.amantelingerie.in which was unsuccessful and the amount got debited from her A/C but no order confirmation received. She had sent multiple mails and asked for refund but no one was responding. She posted her complaint with ICF on 28-06-2020 and got her refund on 03-07-2020. Jankipuram, Lucknow 226021

Complaint against Syberplace for refund – Rs.8,649/-: Ashok Jagtap of Pune 411046, Maharashtra ordered for an Asus zenfone max mobile handset with Syberplace Esolution on 29 feb 2016. He was told that the delivery would be made within 7-13 days. However, he neither got the phone nor refund. There was no assistance from Syberplace. Mr. Jagtap posted his complaint with ICF on 19-03-2016 and the matter was taken up with the parties concerned. After continuous follow-up, the customer got his… Read more - Ashok Jagtap, Pune 411046, Maharashtra

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Double payment collected by Uber driver, no action on driver

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