utsav_kh | India Consumer Forum

Regarding train ticket booking on Yatra App

Rail Tickets not booked but amount debited. Value: 3995 I tried booking 4 rail tickets, from Dadar Mumbai to Sai Nagar Shirdi on Yatra app wherein I made the payment post that I was asked to confirm the booking on IRCTC website. I entered email ID password. However, once I click submit I could not …

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Solved Complaints

E-voucher from Air Asia for damaged luggage: Mr. Vipul Chandak of Tehsil Jaitaran, Pali 306101, Rajasthan had transported his newly purchased Microwave Oven by flight I5-1728 on 08-11-2018 from Bangalore to Jaipur vide PNR JW4N8M. He had paid Rs.1600/- for the said luggage and has also enquired with the Air Asia support staff on the feasibility of transporting this luggage containing microwave oven which the customer had clearly marked ‘Fragile’. Customer decided to book this ‘Fragile’ luggage … Read more Tehsil Jaitaran, Pali 306101, Rajasthan

Refund from Hitplay: Piyushi Gupta (piyushigupta9[at]gmail.com) of Manesar, Gurgaon, Haryana had ordered a citrus spritzer-home on 15/05/2013. However, the product did not give the desired service as mentioned on the website. The customer had repeately sent e-mails and was assured that they would arrange for reverse pick-up and refund. But even after a month nothing happened. She posted here complaint with ICF on 25-06-2013 and subsequently got her money back. Manesar, Gurgaon, Haryana - 23.08.2013

Complaint against ITBC Sweepstakes Scheme – Claim for refund of Rs.31,487/-: Mr. Nadeem Syed of Thane, Maharashtra had participated in the ITBC Sweepstakes Scheme by placing orders worth Rs.31,500/- on 17-03-2010 and 18-03-2010. Later he realised that this scheme was a marketing gimmick by ITBC and he opted to cancel the order on 20-03-2010. Not receiving his refund, he posted his complaint with ICF on 13-05-2010 which was presented to ITBC by ICF. Following this, Mr. Nadeem Syed received his… Read more Mr. Nadeem Syed, Thane, Maharashtra - 20.05.2010

Refund from Travolook – Rs.12,882/- : Mrs. Gurpreet Chaudhary of Thane 400601, Maharashtra booked an air ticket through Travolook for Mumbi to Amritsar on 2nd Feb 2022, but it was cancelled due to price expiration. The customer was told that he will get refund with 15 working days but did not get refund. He contacted them several time through calls and emails but to no avail. Mrs. Chaudhary posted her complaint with ICF on 24-05-2022 and the matter was taken up with Travolook. The customer got… Read more Thane 400601, Maharashtra

Refund from Air Asia – Rs. 2,660/- : Mr. Ramachandra Prabu of Chennai booked an Itinerary RICJGH on Air Asia airlines. The transaction failed during first time and the amount (Rs.2660) got deducted from my ICICI bank account. He raised a complaint with the airlines but got no response. His repeated attempts were in vain. He posted his complaint at ICF on 08-01-2015 and the matter was taken up with parties concerned. Mr. Prabu got his refund by 22-01-2015. Mr. Ramachandra Prabu, Chennai

Refund from Nutrabay – Rs.5,235/-: Mr. Midhun Jyothis of Mangaluru 575007, Karnataka purchased Super Mass Gainer powder from Nutrabay on 16-01-2021. Customer was not satisfied with the quality and taste of the product received by him and reported the same to Nutrabay with a request for refund. Since he did not get refund he posted his complaint with ICF on 21-01-2021 and the matter was taken up with Nutrabay and the distributor. After follow-ups, customer got refund on or around 09-02-2021.… Read more Mangaluru 575007, Karnataka

Cancellation of ticket by Spicejet – Rs.5,000/-: Ms. Nidhi Mishra, Kanpur, Uttar Pradesh had bought round-trip ticket on Mangalore-Delhi-Mangalore sector for two passengers. The ticket was later split due to change in one of the passengers. There was no change in Ms. Mishra’s journey date but she was surprised to find her ticket had been postponed to a later date by Spicejet. She was not allowed to board the flight on the scheduled date. She had to incur extra expenses due to the sudden deve… Read more Spicejet - 11.04.2013

Refund from Indiatimes Shopping – Rs.5,999/-: Mr. Sunil Kumar, near bala chowk. mohan garden 110059, Delhi (Email: lokesh2347(at)gmail.com) purchased TCL mini laptop(after reading the misleading ad in the times of india), order no -3001076490, for 5999 + 299 (shipping charges.) the product was of substandard quality, and it stopped working after very short time. He emailed to Indiatimes Shopping and registered a case for replacement. After telephonic conversation with Aramex (courier partner… Read more Indiatimes Shopping

Refund from Myntra.com -Rs. 2,778.46: Mrs. Ambrine Syeeda, Bangalore placed an order with Myntra.com on 12-12-2014 against order ID: 24549859. A sum of Rs.2,778.46 was deducted from her account but the customer neither got the product nor the money back. She posted her complaint at ICF on 13-01-2015 and got her money back by 22-01-2015. Ambrine Syeeda, Bangalore

Replacement of iphone by Flipkart – Rs.34,499/-: Mr. Finny Thomas of Kashipur 244713, Uttarakhand had ordered for iPhone 6s Plus from Flipkart and received same on 21st of November, 2018. He started facing charging and dicharge issues with this new phone. He did not receive support from Flipkart who asked him to visit the service centre. He did not get support from service centre too. Mr. Thomas posted his complaint at ICF on 01-12-2018 and the matter was taken up with Flipkart and the service… Read more Kashipur 244713, Uttarakhand

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