On 29 June 2025, I was scammed out of ?15,000 by someone claiming to be a representative of Netmeds. The fraudster had full access to my private order information — including my order ID, order amount (?3754.61), list of medicines, email ID, shipping address, and even live tracking updates.
Believing the call to be genuine, I was manipulated into sending payments via UPI to accounts under names like Axxxxy Rxxxxs, Sxxxxxt, and MR Bxxxxxxl. I later found this was a coordinated scam with Netmeds customer data being misused.
I have already filed:
A complaint on the National Cyber Crime Portal
A Consumer Court grievance
An FIR with local police
And initiated legal proceedings against Netmeds for failing to protect my personal data
This is a clear violation of data privacy and consumer rights. I am seeking full redressal, public accountability from Netmeds, and stronger investigation into their customer data security.
I am attaching proof of payment, scammer phone numbers, UPI IDs, and my original Netmeds invoice.
I request India Consumer Forum to take up this matter urgently and escalate it to relevant authorities and regulatory bodies.
Himanshu
Sonipat 131001, Haryana
Email: hxxxxxxxx5@gmail.com
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