I placed an order on 19.01.2020, with Clubfactory.com for buying three shirts after seeing their advertisement on facebook. I made payment by Credit card. They confirmed the order and also intimated to me the despatch details. I never received the shirts despite several reminders. On May 18 they provided me a tracking number on xpressbees and have provided a link but that does not work. i would like to file this complaint so that you can elp me retrieve my money or ask them to deliver the shirts.
Satindra Singh Ahluwalia
Patiala 147001, Punjab