Complaint regarding poor maid service
This is to complaint on my recent interaction and registration with Kaamwalibai.com. I m old customer / user for them so I returned back to them seeking help on getting maid for my parents home. Unfortunately this time staff named Jxxxxi started fake info by saying we already have baai and will give you immediately, this call happened on 24th & 25th Aug23 (Thursday & Friday). I registered again for new service on 25th Aug Friday with them however now tone changed.
On Saturday Jxxxxi responded that it’s Ganpati season so maids unavailable. Surprisingly overnight Ganpati festival related reasons were given. She said need 48 hrs, till Thursday i.e. 31st Aug23 I received on 3 profile over WhatsApp out of which 1 visited, 1 WhatsApp call with Maid & 3rd no response. Pls note at beginning of my conversation I had condition specified of Marathi Baai which was not the case out of 3 who were given to me.
Very annoying and disturbing experience lead me to my time and money no where. Pls help me to get my Rs.4720/- and close the issue.
Mumbai 400066, Maharashtra