Complaint regarding refund due from Travolook
I have booked a ticket for my nice on 14th Oct 2021 from Hyderabad to Jaipur by GoAir. Post amount deducted from my credit card received a message that ticket not confirmed and refund will be initiated within 10-15 days. till now the refund is not given. Since 1st Feb 2022, every week i am connecting to support and requesting them and they are saying one week and not getting my money. The amount is : Rs. 3158.
Even the said amount is not added to wallet or nor refunded. They will not answer the call , automated email will come to mail if sent , saying that give us sometime to rectify your issue. This message coming since a year that whenever you send reminder then u will receive mail.
Hyderabad 500062, Telangana