Complaint regarding refund due from Yatra

Complaint regarding refund due from Yatra

I am from Palasa, srikakulam andhra pradesh, I booked a Flight ticket from Kuwait City to Hyderabad on 03-10-2020,  And i supposed to travel on 07-10-2020, but Due to some personnel problem i have to cancel my flight ticket. After a long conversation with the Yatra.Com employee they have agreed me to refund Rs.15,485/- INR out of  Rs.23325/- on 07-10-2020 & they have agreed me to pay with in 45-60days. But, still i am waiting for the refund & its completed more than 145Days, still i did not get refund.

Please take a necessary action and refund my hard earn money back.

Palasa 532222, Andhra Pradesh

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