I booked one seat in SRS Travel online by using redbus from Bengaluru to Hubli on 23/10/2017. My ticket number is TKDJ30059751, On ticket it was mentioned that I could carry luggage of 10 kg. I had curton box with me which was less than 10 kg. At the boarding time the SRS travel’s staff asked me to pay for that curton box, which I refused to pay. but they didn’t allow me to carry my luggage with me.
Chennai 600036, Tamil Nadu