India Consumer Forum for online consumer complaints - Part 1193
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Online shopping complaints and Consumer Protection Act jurisdiction

Who would not want to shop at the comfort of sitting in a chair thus avoiding cumbersome window shopping, handling of cash, carrying the product to home et al. Yes, we are talking about online shopping where you can choose the product of your choice online, make payment through your credit/debit card netbanking account online …

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Can Consumer Forums adjudicate telecom disputes?

We recently came across a few consumer cases relating to telecom disputes that were dismissed by the State Commission on the ground of jurisdiction to hear telecom disputes. The State Commisson cited Hon’ble Supreme Court’s decision in a couple of cases that Consumer Fora have no jurisdiction over telecom disputes and these disputes will fall …

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Air India ordered to pay compensation for deficient service

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001.   Case No.CC/781/11 In the matter of: DR.P.K. AGRAWAL, Delhi  ………………COMPLAINANT VERSUS MANAGING DIRECTOR, AIR INDIA NATIONAL AVIATION COMPANY OF INDIA LTD. NEW DELHI-110001.                                         ………. OPPOSITE PARTY   ORDER  President : Sh. C.K. Chaturvedi The complainant, a senior citizen and a senior …

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Agarwal Packers & Movers asked to pay compensation

Complaint Case No. CC/10/1497 1. Mr.Piyush jaju , H No 16, Elements Layout, Kaikondarahalli, sarjapur road, Bengaluru-560035, Karnataka ………..Complainant(s) Versus 1. Mr. Rajesh Agarwal/Mr.Pradeep Agarwal Agarwal packers & movers(p)Ltd., No 21, 1st floor, shivaji marg, najafgarh road, new delhi-110015 2. The manager, Agarwal packers and movers(P)Ltd. No.29,1st floor, 1st main, 2nd cross, sudhamanagar, Bengaluru-560027, Bangalore Addtl …

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Educational Institutions cannot forfeit the fees or advance

It has been found that District Consumer Forum in Delhi and the State Commission, Delhi has been taking consistent view that tutorials are bound to refund the fees when their services have not been availed. To illustrate the point, in Case No.292/09, DISTRICT CONSUMER REDRESSAL FORUM (EAST) reproduced in its Order the extract from Judgement …

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Meru Cabs, Mumbai ordered to pay compensation

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, THANE (COLLECTOR OFFICE, ROOM NO. 214, IIND FLOOR, THANE) Complaint No. :- 268/2010 Filed on :- 19/07/2010 / Decided on :- 2 /12/2011 Shri Amit Chintamani Vartak, Thane (w) 400 602. .. Complainant V/s. Managing Director, Meru Cabs Co. Pvt. Ltd. Malad (w), Mumbai 400064 ..Opponent This complaint was filed by the Complainant against the …

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Hotel ordered to pay compensation for charging more than MRP

— NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI REVISION PETITION NO. 550 OF 2006 (Against the order dated 09.01.2006 in Appeal No. 974 of 2005 of the Gujarat State Commission, Ahmedabad) Hotel Nyay Mandir…..(Petitioner/Opp. Party No.1) National Highway No.8 Zadeshwar Road Bharuch Versus Ishwar Lal Jinabhai Desai….. (Respondent/Complainant) 79, Ami Adarsh Society Athwa Lanes Surat …

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