Refund issue with Reliance Communications - India Consumer Forum

Refund issue with Reliance Communications

Broadband wire connection-Subscriber Last bill payment Rs.3162/- paid on 12-05-2017. Internet stopped working on 5-6-2017. Request made to terminate on 7-6-2017. Service Terminated on 19-6-2017
Promised by e-mail dated 13-7-2017 by Mr. Axxxr Sxxxxa Officer-Customer Care to make refund within 45-60 days of termination by DD and will receive the DD at my billing address. 60 days completed on 17-8-2017.
No reply is giving to my repeated requests by e-mails. When called to call centre number 1800 3000 7777 nobody is attending the Phone. My money Rs,3162/- after deducting usage charge from 17-05-2017 to 5-6-2017 -refundable not paying the company. -Subscriber ID :

Mohanan Pillai
Sola Road, Ahmedabad 380063, Gujarat

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