Regarding cancellation charges by Travel Triangle

Travel triangle is asking for cancellation charges. I booked for maldives. Due to covid-19, flights and property both gave full refund. I have mail from airlines as well as property. Then why is travel triangle and SHS holidays is asking for cancellation charge of Rs.13,900 including agent as i have also not cancelled the booking. It has been cancelled due to covid-19.  Attached are both proofs.

Bifurgation – 6000/ person *2 = 12000 of Agent
900 = Travel Triangle charges.
500*2 = Travel triangle cancellation per person

Calculations –
I have given Rs. 1, 50, 000
So as per attachments, my amount Rs. 36, 732 is secured with GoAir.
So as per calculations 1, 50, 000- 36, 732 = Rs. 1, 13, 268

Rs. 1, 13, 268 – Should be Refunded as given by me without any cancellation charges.

Dhanesh
Nashik 422003, Maharashtra
Email: dxxxxxxxxxxxi@gmail.com



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