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Tag: GTPL broadband

Complaint regarding refund due from GTPL

Not getting feedback from GTPL. I have asked GTPL team to refund my amount as the connection is not done and I have done the pre payment. They are only saying the refund is under process but I haven’t received even after 7 days of this. Can you please help me to get the refund …

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Complaint regarding refund from GTPL

GTPL service issue looking for refund. Value: 5500 As I have raised a request for the shifting connection multiple of times from 27/04/2022 and till now there is no update, the customer service is saying it is in still process , I am looking for refund for the services which I have not received and …

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Poor Internet Service Support from GTPL Hathway

This is regarding multiple complaints done regarding GTPL Hathway Limited Broadband frequent outage issue. Due to same, myself and family member cannot use internet properly since the date of subscription (13-Dec-20). To get this issue to be resolved, I had called customer service and Appellate Authority many time, but not resolution till date and same …

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GTPL broadband not shifting connection

We moved from Rajkot to Gandhinagar recently and have submitted a shifting connection request since 15 days(.i.e. 12 working days have passed). Every time we call , they tell me that the request is in progress and it will take 5 working days. Since the last 7 days , they are telling me I will …

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Complaint against GTPL for delaying shifting request

This is regarding GTPL shifting request, I have registered the request on November 13, 2020 for shifting my broadband installation from Ahemdabad to Maktampur bharuch 392012. But still no action taken, more than 20 days passed but they are not working on my request. I already paid the renewal plan money of ?3200  and now …

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Complaint regarding service from GTPL

Worth service of GTPL Value: 25000 I am using gtpl broadband service seens 3 years but I am not satisfied with their service because after every 15 days I have to do the complains to GTPL care for not working internet or slow working etc. Every time they commit 24 hours for resolustion and take …

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GTPL not shifting broadband connection

We are using GTPL Broadband since last 3 years. Now we want to shift our connection to the new location. We have registered a complain since last 1 month (dated 6/7/18) however no action has been taken on it till date. We talked with their senior managers however did not get any solution. Every time …

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