I’m having issues with my Hathway broadband as I have requested address shifting three days ago and today I got a call stating that my address is not feasible for broadband connection, I have the same Hathway cable in our pg and they are refusing to refund the amount or give an alternative solution for …
Tag: Hathway broadband
Complaint regarding Hathaway internet service
Hello, i have taken Hathaway service in my locality. However since day one i am having issues with this service provider. However i adjusted but now its too much. Their wifi keeps disconnecting ever 2 mins. I put a request to change the modem. Its never done. Also now even the customer care isn’t answering …
Request for shifting Hathway connection
I have shifted to new rented house on 10th June 2020 and raised a request for shifting hathway connection to my new address on 8th June 2020, after multiple follow up and calls to Customer care till date 30 June 2020 shifting was not yet done. calling CC every day the executives are disconnecting my …
Hathway connection not installed after making Payment
I would like to bring your notice that last Saturday dated 21st March 2020 I have requested Hathway to install broadband at the Speed of 100 MBPS and Salesperson whose name is Mxxxxk told me if I would make online payment then it would be installed on same day by evening . So I did …
Customer harassment by Hathway broadband
I recieve 3 calls everyday and 5-10 text messages from hathaway broadband on a daily basis. I have filled for a disconnection request and yet this company keeps calling. I have blocked over 50 numbers but they keep calling from a new number everytime. I have become extremely agigated and see changing my no. as …
Hathway Broadband not taking back their Device
Requested disconnection of network on September 28,2017 and they sent an email that they will connect device (Modem) back with their team. I wrote a mail again October 10 asking for them to collect device for which they did not respond. Today I got an email saying they wanted me to return device in their …
Complaint regarding misselling of Hathway connection
I had taken a new hathway broadband connection on 16-Sep-2018. I was looking for 2-3 months of plan. One of the hathway sales executive came to my residence and sold the one month plan by saying of 2 months plan and accordingly I paid Rs. 1530/- online. After one month my internet connection got de-activated …
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