Its worst service by Excitel broadband. connectivity is although a issue but complaint is for refund. I have raised a complaint on 14 Jul’23 as per customer care they said device pick up time is 30 days after complaint and refund is after 60 days of device puck up (means total 90 days, which is …
Tag: internet services
Complaint regarding service from Act Fibernet, and refund
I am act fibernets customer for a year and my previous plan has come to end. So I thought upgraded to a more speeder plan so I called to the act customer care and requested to change my plan. The employee that I was speaking then said I raised a ticket for plan change and …
Complaint regarding refund from Excitel broadband
In August 3rd 2023 , I recharged my Excitel broadband wifi at the time the payment got cancelled and i called the broadband authority to get the details about the refund . The response from them was i will get the refund in 10 days . After 10 days I didn’t get the payment again …
Complaint regarding Hathway internet speed and service
I had taken a hathway connection on 3 august. Since i took the connection i have not got the speed of the pack which i took. The installer asked me to raise it with customer care. They said the max speed you will get is 40 mbps download and upload 20mbps, thia is outrageous as …
Complaint regarding shifting netplus internet connection
I took a 6 months net plus connection after making the payment. At the time of installation they said I can shift the connection if required in future. However, for the past 10 days I am requesting the customer care but they simply say they will do. However, no engineer has visited and the shifting …
Complaint regarding refund due from Jio Fiber
On 21st March 2023, I booked Jio Fiber installation at my home. Sales person came to my home and did the booking and the payment was done. He promised to install it on the next day itself (on 22nd March). But after that, he is completely ignoring my request and not installing it. I am …
Complaint regarding refund from Excitel
Regards deposit and pending plan refund. Value: 0 Excitel discontinued service in our locality hence forth unable to use internet services from 9 Jan 2023 and raised ticket for termination of connection on 9 th Jan and current date is 09 mar 2023 as per excitel a T&C the refund cycle is of 60 days …
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