internet services | India Consumer Forum - Part 2
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Tag: internet services

Complaint regarding slow JIO 4G internet

This complain is with regard to Reliance JIO mobile 4G prepaid internet. Since last 1 year it has been observed that there are fluctuations and overall a very slow speed 4G internet in our area i.e. Achole. I am having a prepaid SIM which used to work very well until a year before. Since the …

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Complaint regarding poor customer service from Hathway

Hi Hathway, I am extremely disappointed with the way you deal your customer, you have so much of interest for joining a new connection but here we are in loss of service from past 3 days and calling the customer executive, sales person and giving escalation mails but we got no reply and no solution …

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JioFiber refund not received even after 4 months of termination

I had terminated my connection due to poor service and coverage. Upon terminating, the service person from Jio visited and collect the device and also took my bank account number for the refund of security deposit. Post this I am following up with them every month for  the same and it is still same state. …

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Complaint against Excitel for refund after disconnection

Its worst service by Excitel broadband. connectivity is although a issue but complaint is for refund. I have raised a complaint on 14 Jul’23 as per customer care they said device pick up time is 30 days after complaint and refund is after 60 days of device puck up (means total 90 days, which is …

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Complaint regarding service from Act Fibernet, and refund

I am act fibernets customer for a year and my previous plan has come to end. So I thought upgraded to a more speeder plan so I called to the act customer care and requested to change my plan. The employee that I was speaking then said I raised a ticket for plan change and …

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Complaint regarding refund from Excitel broadband

In August 3rd 2023 , I recharged my Excitel broadband wifi at the time the payment got cancelled and i called the broadband authority to get the details about the refund . The response from them was i will get the refund in 10 days . After 10 days I didn’t get the payment again …

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Complaint regarding Hathway internet speed and service

I had taken a hathway connection on 3 august. Since i took the connection i have not got the speed of the pack which i took. The installer asked me to raise it with customer care. They said the max speed you will get is 40 mbps download and upload 20mbps, thia is outrageous as …

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