I am a member of Priority International Holidays Club Pvt. Ltd., Pune since 01-March-2014. As per the agreement signed between us the club membership was for 5 years , and the Holidays membership for 30 years i.e up to year 2044 during this period I can avail to go on vacation after reservation in their resorts/hotels. For this, I had paid Rs 91,000 as membership fee, and Rs 23000 as lifelong maintenance fee.
Since becoming member, I have availed one complimentary vacation at Goa, and another at Kovalam, Kerala. For Singapore Priority International said that their international bookings are closed, and I may apply later. For Club membership they cancelled my Gym membership saying that they will accommodate in another Gym which never happened despite my many reminders. They never provided me any event passes since 01-March-2014 till date.
Since September 30, 2018, I had requested them to plan my visit to Jaipur (Rajasthan) for the period 31-Oct to 3-Nov,2018 and they replied my mail on 5-October-2018 that they will reply in 4-5 days. But they never replied after that date. I wrote several mails and called on their phone numbers but all my calls went ‘No Reply’, and my mails bounced back with ‘Address Not Found’ message.
As they have NOT provided the services for which they have taken payment from me, a case of fraud may be registered against the company and they should be asked to return the money they charged from me. Also they wrapped up their company from market without informing their club members, this falls uner category of fraud, and they should compensate me for the fraud they have done.
Pimpri Chinchwad, Pune 411033, Maharashtra