Termination request was raised 26th July 2017, all bill was cleared. Tikona did not acknowledge termination request, kept the connection active and kept sending bill even when the connection was not being used. after 2 months of non-payment, the connection was suspended. we have been chasing to get the connection terminated on phone as well as email. Tikona insists on the phone that I continue to use same connection even when I don’t want to. Tikona has refused to acknowledge termination request and keeps asking to make undue Payment. Tikona also confirmed my connection would be activated once i make this payment which is opposite of what i want (termination).
I am forced to make this complaint now since i am now being harassed by Tikona Lawyers to come to court as there is a non-bailable warrant against me & the police would come to my house all for 2 months bill which is wrongfully charged by the company.
Please help me get a termination of connection from this company.
Varanasi, Varanasi 221009, Uttar Pradesh