Mobile claim not processed by Bajajfinserv / Fonesafe

I purchased  my samsung phone from bajajfinserv along with fonesafe policy in the month of May’19

On june 23/24 I registered my claim to CPP & had send all required documents as per policy. till date there is no update on my claim & i am being harassed in name of pending documents deliberately by team CPP.

Also I have NOT received policy related documents till now.

I have written several mails to bajajfinserv team, along with  fonesafe/ CPP team to update status & send policy documents but noting happened so far even after 60 days of claim submission.

I have decided to stop auto payments to bajaj finserv due to non receipt of policy documents & claim status.

Need legal action against bajaj finserv & fonesafe for their harassment & fraud.

DEHRADUN 248001, Uttarakhand

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