Regarding failed Jio Prepaid mobile recharge through OLA money

Regarding failed Jio Prepaid mobile recharge through OLA money

I recharged my Jio Prepaid mobile 9885178605 with 247/- on Nov 10, 2021 @ 2:29 PM (Ref # OLA1636534770131184) via OLA Money App, the amount was debited from my bank account but the recharge was not completed. When I asked JIO they have asked me to approach OLA money as they could not see any transaction.

OLA money has  initially asked me to wait one business day and now asking to wait till Nov 16, 2021. I’m unable to use my mobile for outgoing purpose due to this issue. Please help me get the refund or recharge done.

Mohammed
Secunderabad 500061, Telangana
Email: mxxxxxxxxxxxi@gmail.com



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