I registered a service request with the Eureka Forbes customer care when the service light started blinking on 06/10/2018. On 08/10/2018, I received the service acknowledgment message I waited for 6 days and seeing no response,on 12/10/2018, I contacted the customer care executive over phone and I informed them about the seriousness of the situation …
Tag: Aquaguard
Complaint regarding Aquaguard service
I have purchased aquaguard RO Geneus and due to some water pressure levels it has stopped working since 3 days. I have been trying to raise complaint which goes unanswered. I have also tried multiple people at aquaguard via.phone and chat but no one seems to he coming home to get this resolved. It’s been …
Complaint regarding poor service for Aquaguard
My Aquaguard stopped working. So i called service centre for repair. They checked it and said that the membrane needs to be replaced. i asked for amount needed to repair it. they told me its 3000INR net..they replaced it and my machine was still not working. They stopped taking my calls …Then they said pump …
Complaint regarding faulty Acquaguard Classic Plus Water Purifier
I recently purchased a Dr. Acquaguard Classic Plus Water Purifier. It was installed in my home on June 4th 2018, by technician Jxxxxa from their Goregaon West, Mumbai Office. After fitting the machine, when the technician switched on the machine, it was not working. As a result he opened up the whole machine and checked …
Complaint regarding Aquaguard servicing
I have purchased a Aquaguard Enhance RO+UV from M/s. Hariom Retail Pvt. Ltd.Sector-3, Rohini video invoice no.M2K/RI/4712/2017-18 dated 29th May 2017. We have lodged a complaint to Aquaguard helpline for servicing of captioned RO on 19th August 2017 and it was attended by the Co. local technician on 20th August by replacing a part of …
Complaint regarding Aqua Guard AMC service
Aqua Guard Nano model AMC for 1 year including replacement of filters alongwith Membrane to cust ID 1010076293 was done on May-17. At the time one of the filter S whose manufacture date was 2 years back 2105 and looks yellowish was replaced as they don’t have other good one. Now on 1st service when …
Complaint regarding Aquaguard service
We have been trying more than two weeks, none of the aquaguard service person has arrived, customer care is not responding properly, even after getting the number of incharge person, he has been giving false promises and saying we are not responsible for this, headquarters will directly contact you and solve your issue. I am …
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