Oyorooms | India Consumer Forum

Tag: Oyorooms

Complaint regarding refund from OYO

Booked an hotel cottage in OYO recently in Ooty. At time of booking OYO team assured for parking amenities and after reaching there hotel manager didn’t allow. Tried reaching support team but didn’t pick up the call only they pick call for Booking but not solving issues for already booked one. As hotel manager forced …

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Not receiving Security refund from OYO-LIFE

I moved out from OYO-LIFE on 2nd march. I got an email saying the refund was initiated by them on 7th march. I didn’t receive the money and I contacted them many times through the customer service number. They said the refund had been initiated. I contacted them on 17th April again.They asked me to …

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Arbitrary hotel cancellation by Oyo rooms

We have booked an OYO property at Araku Valley for 17th August – 18th August 2019. But today, on 11th August 2019, I got a message reading like this : Due to unavoidable circumstances, we need to change* your booking Exxxxx4 from SPOT ON 40527 SRK Resorts to another hotel. Click on link to select your …

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OYO rooms pathetic experience and poor customer care

I am writing to follow up on my booking at Oyo SilverKey Golden Cliff in Mumbai. It was one of the worst hotel experiences ever, and customer service has been even more worse! I have been constantly trying to get in touch with oyo team via email, call, app, twitter and even whatsapp care but …

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Delay in refund by Oyo Rooms

I booked an OYO room at Port Blair for 2N from 22/4/2019 to 24/4/2019. When I reached the hotel “Ryan Residency” I was denied rooms because all the rooms were full and due to poor network, I was not able to contact OYO for help and was forced to find another hotel. On the next …

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Not providing the booked rooms by OYO and behaving carelessly

I had booked a room in Mysore in OYO 9544 Hotel Crown Residency on June 1st and 2nd,2019. We went for checking in to the hotel around 7pm but the receptionist said that all rooms were full and said that they don’t have any connections with the OYO. He also said to resolve the problem …

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Complaint regarding refund from OYO room booking

I booked an Oyo room on 04/03/2019 and cancelled it with few minutes due to some sudden changes in plan. I ask them for refund but I was told that refund is not possible. This is very unsatisfactory and disappointed. They didn’t even offer to make a partial refund. I think, I’m eligible of full …

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