jio fiber | India Consumer Forum - Part 2

Tag: jio fiber

Complaint regarding Jio Fiber connection

I took the Jio Fiber connection in the month of July 2022. Initially there was an issue regarding cable routing, I was assured by the team Jio and area manager Mr. Mxxxxh that  they will fix their distribution box to the first floor within 15 days. For the time being they routed cable from right …

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Complaint regarding return pick-up by Jio Fiber device

This is to certify that I have installed a Jiofibre connection in my residence on 21/12/2022. But due to several flaws and inefficacy of the network and the jio team I have decided to suspend my connection which I have also reported to the customer care on 22/12/2022 to forthwith unsubscribe me from your Jiofibre …

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Regarding delay in returning Jio Fiber set top box

Recently filed a complaint at jio fiber for return of set up box they promised that the process would be completed in 24 days . I filed first complaint on 18 oct 2022  since then I have complained about it 4 times and today it is 1 December 2022. They are playing with emotions of …

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Jio Fiber not working, no proper customer service support

Since last two months I am struggling with jio fiber issue. It is not working. I scheduled service appointment many times but no body showed up. Only, i used to get fake messages from customer service stating that engineer visit is scheduled, then issue is resolved messages or engineer unable to access property, but in …

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Regarding refund due from JIO Fiber post termination

I have installed jio fiber with 6 months advance subscription, but due to network range issue and not resolved my issue, i have cancelled my connection in one week, after cancel connection executive came to home and collect my divice and collect my bank details for refund money, but refund period already completed but refund …

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Complaint regarding delay in Jio Fiber installation

I have booked jio fibre after talking to jio sales person. I already told him that I am available on Saturday and Sunday at home and he has to install the same with sunday. He agreed and did my kyc and finally I made payment for Rs.4246/-. Till Monday installation is not and He is …

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Complaint regarding security deposit due from Jio Fiber

I had requested a disconnection of my Jio fiber connection on 2 June 2022. The Jio team was supposed to come and collect the device with few days, latest by 9th June 2022. the schedule a pick up on 6th June 2022 and again on 9th June and again on 16 June but sorry to …

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