jio mart | India Consumer Forum - Part 5

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JIO Mart online charging more that MRP

I ordered a Colgate Mouthwash from JioMart online and the MRP mentioned was Rs. 130/- on the product however the amount charged from me by JioMart was Rs. 133/- Again trusting the company I ordered Listrine Mouth Wash second time and the same thing happened. The MRP mentioned on the product is Rs. 140/- and …

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Complaint against JioMart regarding product and services

This is a complaint regarding the poor service by JioMart. I am a regular customer of your services and am fed up with JioMart. My grievances are as below: 1. Regularly receiving damaged products with no compensation for the same on contacting the customer service. All they ever say is ” We are sorry for …

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Jiomart not refunding money for cancelled order

There was some technical issue with my order placed on 201/11/2020 on JioMart mobile app. I had ordered items worth ?1320 and the same amount got deducted from my card. However, in the JioMart app the same order was shown only worth ?411 with many of the items missing from the order. I was asked …

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Complaint regarding order with JIO Mart

Irresponsible behaviour and don’t refund amount. Value: 248. I have an account this same no on Jio Mart. I did shopping on 9th Nov of Rs 248. This amount was deducted but the order was not confirmed. And for this, I have complained 6-8 times but they are so irresponsible. They are not taking any …

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Complaint against JIOMART for non-delivery

No delivery of groceries item by JIOMART. Value: 2000. I have order worth value of Rs.2500 of grocessary from jio mart. Out of the total order they have refund INR 562/- but balance 1961 /- worth of material they have have not deliver as per billing. Received only Rs.300/- worth of material . Send lot …

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Product not delivered, no refund from JioMart

I have place the order on 17 August 2020, 5:30 pm, On 27 August 2020 I have noticed that my order status is showing as delivered on 26 August 2020 in JioMart,  I have written to cs@jiomart.com and cshead@jiomart.com Aug 27, 2020, 6:42 PM. Each time I connect to customer care they are raising a new …

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Partial refund not given by JioMart from last 3 months

I placed order on Jiomart website on 16/07/2020. After 3 days it got returned on its own. When I tried to contact the delivery person, it was wrong no. I got only a partial amount – Rs. 334 out of my total payment Rs. 1032 paid. After calling them multiple times on their customer care …

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