India Consumer Forum for online consumer complaints - Part 3

Consumer rights guaranteed under Consumer Protection Act

Consumers have been guaranteed of the following rights under the Act. Right to Safety:  The right to be protected against the marketing of goods and services, which arehazardous to life and property. Right to be informed: The right to be informed about the quality, quantity, potency, purity, standard and price of goods or services, as …

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Complaint against Amazon for False Delivery Attempts

I am sharing this experience to highlight a serious service failure by Amazon India. My order was meant to be a birthday gift for a loved one, but what followed was repeated misinformation, false updates, and complete negligence. On the delivery day, the delivery agent refused to deliver despite being nearby and falsely marked “Customer …

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A bank locker does not create ownership for a nominee, court ruling

A bank locker is a storage facility provided by banks where you can store your valuable items safely within the bank premises.  is a small locked compartment within a highly secured vault within a bank branch. It can be accessed only by you and authorized people. Gold, jewelry, ornaments and important documents can be stored …

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Complaint about servicing Yamaha RAY ZR Street Rally Scooter

I have purchased Yamaha scooter ray zr 125cc on 13.102023, purchased from Aarthi Motors, Choolai, Chennai. From day one I have been facing problems in this scooter, various problems viz., starting trouble , battery trouble, air lock in petrol tank trouble and so on it keeps going. Every time I take this scooter to the dealer as mentioned …

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Complaint regarding non-delivery of GoBould Tenet earbuds

One week and Still No Delivery. Value: 1500 I ordered GoBould Tenet earbuds on 1 March from the official website. The expected delivery date shown was 4 March, but today is 8 March and I still haven’t received my order. Customer support keeps saying “wait 48–72 hours”, but even after that time the order hasn’t …

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There is no such thing as Digital Arrest, beware of scams

What is a Digital Arrest Scam ? We often read on media about many people losing money  in so called Digital Arrest. What is it all about and is Digital Arrest real. Digital Arrest is a scam used to siphon off money from the victims who are made to believe that they are placed under …

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Bad food delivery practice by Swiggy

I had placed an order for Veg Paneer Roll x1 from Kolkata rolls. Here’s what happened 1. The delivery executive delivered Non-veg Chicken Dum Biryani 2. When the issue was raised, the Swiggy executive Mxxxz, simply denied refund as the first thing on the conversation without even looking into the matter. 3. When I escalated, …

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