I ordered a facial trimmer on jiomart and it got delivered on 2 Feb. I tried to use but it never worked I looked into manual and nothing was wrong. So I raised a complaint regarding it on jiomart since i coupdnt see return option. And the resolution date got delayed over and over again. …
Tag: jiomart
Wrong product received from Jiomart
I had recently ordered OnePlus earbuds from JioMart (details have been attached). I had placed for a Misty Grey color product but received a white color product. I spoke to the Customer support team, Customer Support head and the escalation officer, all said that the product packed is correct and cannot return the product to …
Regarding Jiomart Partial Grocery delivery for prepaid Order
I had ordered grocery on Jiomart App on 1st Nov 2023 with order number 16xxxxxx3A and was supposed to deliver in 2nd Nov 2023. They postponed delivery and delivered 10 out of 35 items on 4th Nov. I was missing major part of delivery and that is 25 items. This order was prepaid order. Since …
Regarding refund due from JIOMART for returned product
Product Name – Lifelong Beard Trimmer LLPCM11 With 4hr Runtime, Quick Charge, 20 Length Settings (Black). I returned the above-mentioned product on 28th Oct’23 via Delhivery Logistics courier partner who had come home to pick up the package on 28th Oct. I have been confirmed by the Delhivery Logistics company that the return package has …
Received damaged product from Jiomart, no refund support
Damaged products and no refund by Jiomart. Value: 5000 rupees I received a product from Jiomart on 23rd sep, 2023 and it was damaged. Hence i asked for return on 23rd sep itself. But inspite of 12 days, my product is not picked up and no refund initiated. On calling and mailing customer care, since …
Poor quality Good Life Sona Masoori Rice from JioMart
Rice Quality is Too bad. Value: 1429 I ordered the Good Life Sona Masoori Rice 30kg ( Rs1429 ) from JioMart Grocery online with order ID: 1689xxxxxxxxxx553A on 19th July 2023. Rice quality is too bad, and rice color is reddish, when we cooked the rice it looks like rubber. So given the complaint two …
JioMart not letting me login for the past 1 month
I have complained 10 times on call and e-mail to JioMart customer service. Today is 21-03-2023 and I sent the first complaint e-mail on 28-02-2023 in which they said that they will get back to me within 48 hours but no one has even contacted me back. Then I sent 8-10 e-mails and I’m every …
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