Products | India Consumer Forum - Part 5

Category: Products

Unavailability of spare parts in India for Kia Carens Calvis

I have already initiated email of my Grievance despite there is no one to address. My previous complaint regarding the non-availability of body parts for my Kia Carens Calvis, currently lying unattended at Jyanti Kia, Okhla Body Shop since 2nd June 2025. Despite repeated follow-ups, the only response I continue to receive from the body …

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IFB washing machine complaint, no service support

I Purchase Washing Machine Model – IFB 8.0 kg Fully automatic top loading machine on date 18.07.2023 by Amazone and my invoice no – SBOB-1xxxxx2 with 4 year warranty This isn’t a problem that’s just started; it began just 3 months after I purchased the machine. When I complained, IFB Service engineers would come, clean …

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Regarding defective water purifier from Croma, no support service

I purchased a Croma RO+UV+UF+Alkaline Water Purifier on 11 June 2025 for Rs. 14,147.05 from the Croma store in Varanasi (Sigra). The product stopped purifying water within 21 days and continuously drained wastewater. I raised a complaint on 2 July. Croma sent a technician from LG who admitted he had no experience with Croma products …

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Service Delay of Over a Month for Philips Mixer Grinder

I submitted my Philips mixer grinder at an authorized service center in India in early May due to a technical issue. It has now been over a month, and the product has neither been repaired nor returned. Every time I contact the service center, I am simply told to wait “4 more days,” with no …

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Reliance Digital — Non resolution of AC Service ResQ plan

Complaint regarding my Kelvinator AC (Model: SAC 1.5T INV5S KAS-X18510B), which has been non-functional for the past 6 days. Despite team’s assurance in the last communication that the issue would be resolved within 72 hours, absolutely no action has been taken so far. This delay is not just disappointing, but completely unacceptable—especially considering that I …

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Level of TDS in water purified by Eureka Forbes aquaguard

The product delivered is showing TDS of 150 which is not drinkable. The technician did not fit the new product well and I am still buying water from outside. Complaint was registered the same day it was fitted. ticket number is CM-14xxxx5-5xxxxxx4. No one from the Company has still attended it. I am still buying …

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Samsung TV 10 years extended warranty for TV screen

I bought a Samsung Neo QLED TV (QA65QN90BAKLXL) 65 inches TV in Girias Kolathur on 14-Jan-23. I was told the general warranty would be for 5 years and 10 years of extended warranty for the Screen. Since last Wednesday, I had some issues with the TV, as I am getting a blank screen – no …

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