Internet Services | India Consumer Forum - Part 33

Category: Internet Services

Complaint regarding non-refund of deposit by Spectranet

Spectranet providers are not reliable, Their services are awful. We “Shrustii Multicultural Centre” used the Spectranet for two months and later discontinued due to their pathetic services. We are contacting them since last october for the refund of our security deposit of 5000Rs. They just provided my service request number: SR 17111079013. We have not …

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Complaint regarding Hathway billing

Issue with hathway billing. Value: 3078. We termiated our hatway connection in Jul 2017, but we got bill amount for amount 3078 on Jan 2018 and they forced us to pay bill . So, we cleared the amount this month and requested them to provide details on why need to pay bill but they are …

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Poor 4G connection from JIO

It has been observed that Jio didn’t providing actual 4G service for internet using(since last six months). After purchasing my Jio kit I never been served by 4G service and my total recharge value is INR 1197 (399*3=1197). Now I am also not getting 4G service as well as better network service(for incoming and outgoing …

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Complaint regarding refund for unsuccessful JIO recharge

I made a recharge of Rs.309 from my IDBI account on 16 April, for my JIO NO. 7xxxxxx6. First transaction was unsuccessful so I again made transaction. Second transaction was successful. I filed a complaint with my IDBI Bank for refund but they denied stating JIO denied. Still waiting for refund of Rs.309 from JIO …

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Poor network coverage provided by Jio Infotel

Poor network coverage provided by Jio Infotel. Value: Not applicable. I am facing issue regarding poor indoor network coverage in my jio sim in my location. I have raised this issue since one and half year on regular basis however customer executives of tells me every time to be patient. For a place like Kolkata, …

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Complaint regarding ACT Broadband service

The sales team of ACT Broadband had promised me a TPLink router for Rs1000, but finally billed me next month for Rs1700. In spite of repeated complaints since the 4th of May, they say we are still looking ta it – since the last 17 DAYS. Today they disconnected my connection, citing late payment, when …

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Complaint regarding ACT Fibernet broadband service

I applied for A-Max 650 plan with ACT FIBERNET for 09 months by paying Rs.6785/- along with a static IP for which I paid Rs 3000/- as extra charge for it also for 09 months duration. I was given a Router configured at the time of installation which hard hardware issues from the start without …

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