India Consumer Forum for online consumer complaints - Part 1265
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Indian Institute of Planning Management ordered to refund retention money

Bangalore Urban 3rd Addl. District Consumer Disputes Redressal Forum No.8, 6th Floor, Sahakara Bhavan, Cunningham Road, Bangalore-560 052. Complaint Case No. CC/11/483 N.B.Sudheendra Rao, No.18,2nd Main,2nd Cross,Surabhi Layout,Jakkur Main Road, Bangalore-560064 . …. ……………………………………. Complainant Vs. INDIAN INSTITUTE OF PLANNING AND MANAGEMENT, IIPM Tower, 419, 4th Block, 100 Feet Road, Next to Canara Bank, Koramangala, …

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Mediation Advisory Centre, an alternative dispute redressal mechanism

Mediation Advisory Centre as an alternative dispute redressal mechanism promoted by Department of Consumers – Govt. of India jointly with FICCI and Deutsche Gesellschaft für Internationale Zusammenarbeit, GIZ (through Indo-German Program ASEM( Advisory Services in Environment Management). The purpose of this initiative is to promote non-litigation dispute redressal mechanisms in India, especially for Consumer Dispute …

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NIFT ordered to pay refund after deduction of admission process expense

Case No.142/11 In the matter of: Shri Rajesh Aggarwal, 350, Pkt. E, Mayur Vihar Phase-II, Delhi-110091.                                        ……Complainant Vs Director, National Institute of Fashion Technology, NIFT Campus, Near Gulmohar Park, New Delhi-110016.           …

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Members of a Society are consumers within the meaning of Consumer Protection Act

If one takes cue from the order passed by National Consumer Disputes Redressal Commission in the Revision Petition Nos.823 to 826 of 2001, members of a Society can raise a dispute against the Society and seek redress under Consumer Protection Act. The Order arises from the petition filed by Smt. Kalawati & Ors. against Ms. …

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Online shopping complaints and Consumer Protection Act jurisdiction

Who would not want to shop at the comfort of sitting in a chair thus avoiding cumbersome window shopping, handling of cash, carrying the product to home et al. Yes, we are talking about online shopping where you can choose the product of your choice online, make payment through your credit/debit card netbanking account online …

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Can Consumer Forums adjudicate telecom disputes?

We recently came across a few consumer cases relating to telecom disputes that were dismissed by the State Commission on the ground of jurisdiction to hear telecom disputes. The State Commisson cited Hon’ble Supreme Court’s decision in a couple of cases that Consumer Fora have no jurisdiction over telecom disputes and these disputes will fall …

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Air India ordered to pay compensation for deficient service

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001.   Case No.CC/781/11 In the matter of: DR.P.K. AGRAWAL, Delhi  ………………COMPLAINANT VERSUS MANAGING DIRECTOR, AIR INDIA NATIONAL AVIATION COMPANY OF INDIA LTD. NEW DELHI-110001.                                         ………. OPPOSITE PARTY   ORDER  President : Sh. C.K. Chaturvedi The complainant, a senior citizen and a senior …

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