India Consumer Forum for online consumer complaints - Part 1318

Air India ordered to pay compensation for deficient service

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001.   Case No.CC/781/11 In the matter of: DR.P.K. AGRAWAL, Delhi  ………………COMPLAINANT VERSUS MANAGING DIRECTOR, AIR INDIA NATIONAL AVIATION COMPANY OF INDIA LTD. NEW DELHI-110001.                                         ………. OPPOSITE PARTY   ORDER  President : Sh. C.K. Chaturvedi The complainant, a senior citizen and a senior …

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Agarwal Packers & Movers asked to pay compensation

Complaint Case No. CC/10/1497 1. Mr.Piyush jaju , H No 16, Elements Layout, Kaikondarahalli, sarjapur road, Bengaluru-560035, Karnataka ………..Complainant(s) Versus 1. Mr. Rajesh Agarwal/Mr.Pradeep Agarwal Agarwal packers & movers(p)Ltd., No 21, 1st floor, shivaji marg, najafgarh road, new delhi-110015 2. The manager, Agarwal packers and movers(P)Ltd. No.29,1st floor, 1st main, 2nd cross, sudhamanagar, Bengaluru-560027, Bangalore Addtl …

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Educational Institutions cannot forfeit the fees or advance

It has been found that District Consumer Forum in Delhi and the State Commission, Delhi has been taking consistent view that tutorials are bound to refund the fees when their services have not been availed. To illustrate the point, in Case No.292/09, DISTRICT CONSUMER REDRESSAL FORUM (EAST) reproduced in its Order the extract from Judgement …

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Meru Cabs, Mumbai ordered to pay compensation

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, THANE (COLLECTOR OFFICE, ROOM NO. 214, IIND FLOOR, THANE) Complaint No. :- 268/2010 Filed on :- 19/07/2010 / Decided on :- 2 /12/2011 Shri Amit Chintamani Vartak, Thane (w) 400 602. .. Complainant V/s. Managing Director, Meru Cabs Co. Pvt. Ltd. Malad (w), Mumbai 400064 ..Opponent This complaint was filed by the Complainant against the …

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Hotel ordered to pay compensation for charging more than MRP

— NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI REVISION PETITION NO. 550 OF 2006 (Against the order dated 09.01.2006 in Appeal No. 974 of 2005 of the Gujarat State Commission, Ahmedabad) Hotel Nyay Mandir…..(Petitioner/Opp. Party No.1) National Highway No.8 Zadeshwar Road Bharuch Versus Ishwar Lal Jinabhai Desai….. (Respondent/Complainant) 79, Ami Adarsh Society Athwa Lanes Surat …

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National Commission deplores HDFC’s strong-arm tactics

In HDFC Bank Vs. Balwinder Singh [III (2009) CPJ 40 (NC)] Date of decision: 16.03.2009, the National Commission has strongly condemned the banks for employing musclemen and recovery agent to take forcible repossession of hypothecated vehicle from the customer. In the instant Complaintant Mr. Balwinder Singh had complained against HDFC bank of employing musclemen and …

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Arbitration Clause and Consumer Protection Act

Recently we were presented with a query as to whether a dispute can be referred to a Consumer Court even if the warranty terms for the product under dispute contains the clause “all dispute arising between parties shall be subject to Arbitration Act”. Section 3 of Consumer Protection Act 1986 states as follows: “Act not …

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