So, I have contacted to ACT customer care regarding new connection on 6th feb, 2021. and the agent have sent me the plan details and i selected a plan for 3 months and he shared the documents checklist and the payment link and I did the payment for the same instantly and i requested for …
Tag: ACT Broadband
Complaint regarding refund from ACT Fibernet
Sir, I paid 4500 /- money new internet connection ACT fibernet. 20 days before but I didn’t get any new installation services, so I approached my refund amount still I didn’t get any refund amount. i complaint number of times to ACT Customer care still no response. I lost my work due this ACT fibernet …
Complaint regarding refund from ACT Fibernet
I took a connection from act and also they told me to make a payment online I did all the formalities and after that installation person said that need to pay Rs. 2000 extra amount for the installation as they said cant do the installation in our area..before doing all this they should check the …
Act broadband not refunding my money
I asked for fibre connection on 5 th October, without checking the availability that girl who called me from ACT ,said tomorrow we will fix like that ,so I paid 3402 and after that there was no proper response from that girl and after 4 day one person visited from ACT and told that it …
Internet line disconnected by ACT
I lost my internet connection on 23/03/2020 because the cable was cut by the ACT technical team due to junction box issue so, i raised a ticket on the same day at 10:00AM n got a reply saying it ll be resolved by 6:00PM on same day but, till date they haven’t fixed it & …
Unfair charges by ACT Broadband for shifting connection
I have asked for shifting broadband connection from my present address to a villa next door, 10 meters away. I have to vacate present villa by 28th Feb and your Helpline says I will be charged Rs 3000 which is preposterous. Date of ACT action was not confirmed. I did not pay anything like that …
Non resolution of service issue by ACT Fibernet
I raised a complaint with ACT Fibernet regarding my internet connection. It had stopped working. It has been more than a week (Service request raised with ACT on 31st Jan 2020) and is still not resolved. Till now nearly 3 technicians have visited and all have given different reasons for the problem. 1 said it …
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