I asked for fibre connection on 5 th October, without checking the availability that girl who called me from ACT ,said tomorrow we will fix like that ,so I paid 3402 and after that there was no proper response from that girl and after 4 day one person visited from ACT and told that it …
Tag: ACT Broadband
Internet line disconnected by ACT
I lost my internet connection on 23/03/2020 because the cable was cut by the ACT technical team due to junction box issue so, i raised a ticket on the same day at 10:00AM n got a reply saying it ll be resolved by 6:00PM on same day but, till date they haven’t fixed it & …
Unfair charges by ACT Broadband for shifting connection
I have asked for shifting broadband connection from my present address to a villa next door, 10 meters away. I have to vacate present villa by 28th Feb and your Helpline says I will be charged Rs 3000 which is preposterous. Date of ACT action was not confirmed. I did not pay anything like that …
Non resolution of service issue by ACT Fibernet
I raised a complaint with ACT Fibernet regarding my internet connection. It had stopped working. It has been more than a week (Service request raised with ACT on 31st Jan 2020) and is still not resolved. Till now nearly 3 technicians have visited and all have given different reasons for the problem. 1 said it …
Complaint against ACT Fibrenet for refund
I had paid an 7498 rupees through online for 6 months internet connection. later they infomed that they are not going to prove an internet connection in my area since there is a operator problem. I asked for refund of the amount from last 20 days but they are not refunding the amount back. I …
Act Fibernet not providing connection after payment
Internet Connection not given even after payment. Value: 1301. I enquired for the internet connection from Act Fibernet Hyderabad, they came the same day and completed the formalities, took the amount but did not give me connection and now it has been 8 days no one is picking up the call, neither the customer care is helping, …
Regarding refund from ACT Fibernet
On August 16th 2019 I have applied for new internet connection from ACT fibernet and made payment for their 6 months plan, initially I was promised that the connection will be provided within one day but it didnt. Despite of informing about my urgency and need of internet they didnt event responded, everytime when I …
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